For use only by authorised people
FREE TRIAL
Go Connect can be set up for a 30-day trial simply by downloading and installing the server software as normal. Leave the license serial number field blank and click the "Register for trial" button (the server must have access to the public internet for this to work). This will provision the system with:
- 25 licenses for a period of 30 days.
Then download and install the clients or other software you wish to test and install them as normal.
Please note, there is no need to re-install the software should you wish to make it permanent. Simply purchasing and registering an authorized license serial number will make the installation permanent.
SOFTWARE
[ click to open/close ]Note: The Release Candidate has been built to your agreed specfications with your Account Manager and requires Service Provider acceptance/signoff for the version to be promoted as your supported release. From time to time a new release candidate may be provided as maintenance cycles occurs. There will only be one Release candidate at any time.
Note: The pre-release versions of the software you will be downloading contain code that is not at the level of performance and compatibility of our final, general-release software. Portions of the software may not operate correctly and may be modified or removed prior to commercial release. If you should decide to download and install the pre-release versions, you do so entirely at your own risk. No service level or support is available for pre-release versions of the software.
USEFUL LINKS
RELEASE NOTES
[ click to open/close ]| Version | Build | Description |
|---|
CREATE A NEW SERVICE REQUEST
To add a new service request please follow this link and complete the form as appropriate
SCHEMATIC IMAGE
Please click the following link to view online help: http://helpserver.biz/onlinehelp/cdc/sf/5.0/help2000/mondago-goconnect-server.html
PBXS
| Name | Minimum Go Connect Server version required | License charge | Connection requirements | Status |
|---|---|---|---|---|
| Aastra 400 | 2.5.25 |  |
See notes for MiVoice Office 400. | Legacy |
| Alcatel Omni PCX Enterprise (OXE) Alcatel 4400 | 2.4.0 |  |
A CSTA license is required for each monitored extension | Legacy |
| Alcatel OmniPCX Office (OXO) | 2.4.0 | |
3rd Party CSTA license is required. | Legacy |
| Avaya BCM | 2.4.0 | |
Dedicated LAN CTE Dedicated LAN CTE license (One) | Legacy |
| Avaya Aura Communication Manager | 2.4.0 | |
Basic TSAPI licenses to cover the number of required extensions, plus any physical transport (ie C-LAN, AES server) as appropriate. To monitor agents you require a ACD License for the server. | Supported |
| Avaya Definity | 2.4.0 | |
Basic TSAPI licenses to cover the number of required extensions, plus any physical transport (ie C-LAN, MAP-D) as appropriate | Legacy |
| Avaya IP Office | 2.4.0 (IPO R9 requires >2.6.10 27053 R10 & R11 requires 2.6.12) | |
A CTI Link Pro license is required | Supported |
| Cisco Unified Call Manager | 2.4.0 |  |
The Cisco TAPI driver for the correct version of Call Manager must be installed manually first. | Supported |
| Ericsson LG IPECS eMG80 | 3.5.21 requires 3.1 version | |
3rd Party TAPI license Do not install ELG TAPI driver (not required) | Supported |
| Ericsson LG IPECS | 2.4.0 | |
Legacy | |
| Ericsson LG IPECS UCP | 2.5.30 | |
3rd Party TAPI license Do not install ELG TAPI driver (not required) | Supported |
| Mitel 3000 | 2.4.0 | |
Broadband Plus module (hardware) and Click-To-Dial licenses for all required users. Note: only certain handsets are supported | Legacy |
| Mitel 3300 | > MCD V6 and V7 are no longer supported in V3.1 > Last supported in (2.6.10) Version 8 = 2.6.10 17062 > Version 9 = 3.1.0.18274 | |
MiTAI server (royalty) Multi-node Cluster = Each additional node requires a PBX / Site license PBX Plus (PXP) license for each Resilient PBX/Node.. | Legacy |
| Mitel CS5000 (interTel) | 2.4.0 | |
Sufficient OAI resources for Monitor and Call Control | Legacy |
| Mitel MiVoice Business | MCD V6 and V7 are no longer supported in V3.1 - Version '8' requires 2.6.10 17062> Version '9' requires 3.1.0.18274> 9.1 requires 3.2.0.18438 > 9.3 & 9.4 requires 3.2.1.18557> 9.4 & 10.0 & 10.1 supported 3.2.1.18604 Only | |
MiTAI server (royalty) Multi-node Cluster = Each additional node requires a "PBX" (Site) license A "PXP" (PBX Plus) license for each Resilient PBX/Node. | Supported |
| Mitel MiVoice Office 250 | 3.1.0.18315 | |
Sufficient OAI resources for Monitor and Call Control. Handsets that are supported need to be monitored and controllable using OAI” | Legacy |
| Mitel MiVoice Office 400 | 3.1.0.18314 | |
A CSTA license is required for each monitored extension. | Supported |
| NEC SV9100 | 2.5.32 | |
3rd Party TAPI license | Supported |
| Panasonic KX-NCP | 2.4.0 | |
Network card | Legacy |
| Panasonic KX-TDE | 2.4.0 | |
Network card | Legacy |
| Panasonic KX-NS | 2.4.0 | |
CTI Activation Key is required (KX-NSF101) | Supported |
| Panasonic KX-NSX | 2.4.0 | |
CTI Activation Key is required (KX-NSF101) | Supported |
| Samsung OfficeServ | 3.0 | |
A 3rd party OpenTsp license is required. 3rd party SIP license is required for softphone. | Legacy |
| Samsung SCMC | 2.6.10.17016 | |
CSTA License required | Legacy |
| Samsung SCME | 2.6.10.17042 | |
CSTA License required | Legacy |
| SpliceCom Maximiser | 2.5.25 - 3.1.0.18311 for Yealink support | |
System username and password Partner Code | Legacy |
| uaCSTA Handsets Akuvox | 2.5.30 | |
Handsets are configured to point to the CTI server. | Not Supported |
| uaCSTA Handsets Mitel (Aastra) | 2.5.30 | |
Handsets are configured to point to the CTI server. | Supported |
| uaCSTA Handsets Panasonic | 2.5.30 | |
Handsets are configured to point to the CTI server. | Supported |
| uaCSTA Handsets Snom | 2.5.30 | |
Handsets are configured to point to the CTI server. Current supported handsets: Snom | Supported |
| uaCSTA Handsets Yealink | 2.5.30 | |
Handsets are configured to point to the CTI server. | Supported |
| Unify Hipath 4000 | 2.4.0 | |
CA 4000 server | Legacy |
| Unify OpenScape Business | 2.5.30 | |
A UC Booster Ocab card or UC Booster server is required for the hardware based OpenScape Business. If using the software based PBX this is not required. | Supported |
| Unify OpenScape Office (MX/LX) | 2.5.25 | |
Spare CSTA License | Legacy |
| SpliceCom Select Voice | 2.5.25 - 3.1.0.18311 for Yealink support. | |
System username and password Partner Code - for Splicecom handsets only. | Supported |
| NEC SL2100 | 2.6.12 | |
3rd Party TAPI license (BE111780 - 3rd Party CTI [0112]) | Supported |
STATUS LEGEND
Supported
Interface meets Partner specification and is installed and operational at multiple sites
Not Supported
Interface does not meet Partner specification
Legacy
The PBX software and hardware is longer sold or supported by the manufacturer. Limited support only is available.